1. Final Sale Policy

All sales are final. No refunds or exchanges unless explicitly stated.

This policy is disclosed prior to purchase in accordance with California Civil Code §1723.

2. Hygiene Policy

Due to hygiene standards:

• Products cannot be returned once opened, used, or removed from packaging
• Items cannot be restocked or resold after exposure

3. Natural Variance Disclaimer

All products are 100% natural human hair.

By purchasing, you acknowledge:

• Variations in texture, wave pattern, and color may occur
• Each bundle is unique
• These variations are not defects

4. Limited Return Eligibility

Returns are only considered if:

• Item is unused and uninstalled
• Original packaging is sealed
• Request is made within 48 hours of delivery

5. Non-Returnable Conditions

We do not accept returns if:

• Hair has been installed or worn
• Packaging is opened or tampered with
• Product has odors or external contamination

6. Damaged or Incorrect Orders

If there is an issue:

• Contact us within 48 hours
• Provide photo evidence

7. Return Costs

• Shipping costs are non-refundable
• Customer is responsible for return shipping

💳 PAYMENT & CHARGEBACK POLICY

By purchasing, you agree that:

• Product descriptions are accurate at time of purchase
• You have reviewed all policies before checkout
• Unauthorized chargebacks may be disputed using:
  • Delivery confirmation
  • Product documentation
  • Policy agreement